Modern incident management for operating always-on services

One place to respond, resolve, and learn from every incident

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Respond to critical issues before they impact your business

A better way for software and IT teams to manage incidents


Never miss a critical alert

Opsgenie groups alerts, filters the noise, and notifies you using multiple notification channels.

Flexibility to fit any workflow

Customize on-call schedules and routing rules to handle alerts differently based on their source and payload. Your team will always know who is on-call and accountable during incidents and have the confidence that critical alerts will always be acknowledged.

Dynamic reporting and analytics

Gain insights into areas of success and opportunities for improvement in your on-call and alerting processes. Use powerful reporting and analytics to reveal the source of most alerts

Better incident management

Alert the right people during an incident. Then kick off a response in Jira Ops and add more responders from the Opsgenie on-call schedule.

Unite response efforts and surface key info about the incident. Give the team an easy place to get up to speed and a clear timeline of the incident.

Keep customers informed by sending Statuspage updates directly from Jira Ops. Check the Jira Ops timeline to know exactly when customer updates went out.

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