DEV & IT TOGETHER
By linking Jira Service Desk with Jira Software, IT and developer teams can collaborate on one platform to fix incidents faster and push changes with confidence.
HELP CENTER & KNOWLEDGE BASE WITH CONFLUENCE
Customers or employees can submit requests with an easy-to-use help center and add Confluence to Jira Service Desk to get an integrated knowledge base. Machine learning intelligently recommends the right service and learns from every interaction, so answers are easy to find.
SETUP & CONFIGURATION
No complicated contracts or expensive consultants. Get started today with preconfigured IT and customer service templates, suggested business process and automation rules, and built-in email support.
Does your team need to be trained or learn how to maximize Jira Service Desk or other Atlasssian tool efficiency? Message us about training!
Don’t know where to start? Get our expert opinion!