Get a fully featured service desk with self-service,
automation, SLAs, and CSAT reporting

Get Jira Service Desk with CRGroup, a certified Platinum Partner

Get access to an Atlassian expert in the Ottawa area, exclusive Atlassian training, implementation, consulting, and more.

Service desk software for modern IT teams

jira service desk atlassian screenshot

DEV & IT TOGETHER

Stay in the loop with developers

By linking Jira Service Desk with Jira Software, IT and developer teams can collaborate on one platform to fix incidents faster and push changes with confidence.

HELP CENTER & KNOWLEDGE BASE WITH CONFLUENCE

Deliver a better service experience

Customers or employees can submit requests with an easy-to-use help center and add Confluence to Jira Service Desk to get an integrated knowledge base. Machine learning intelligently recommends the right service and learns from every interaction, so answers are easy to find.

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jira service desk dashboard

SETUP & CONFIGURATION

Get up and running instantly

No complicated contracts or expensive consultants. Get started today with preconfigured IT and customer service templates, suggested business process and automation rules, and built-in email support.

A SERVICE DESK FOR ALL TEAMS INCLUDING HR, FACILITIES, LEGAL AND MORE

Enterprise Service Management

Focus on HR, not the process

Spend more of your time doing the strategic work that will help your organization grow.

Insight into your legal requests

Stay in the know and keep track of your team’s overall efficiency.

Offer a great workplace

Keep the workplace productivity high while on the go with Jira Service Desk for mobile.

Get Started with Jira Service Desk!

Get in touch with us about how we can help you with Jira Service Desk

Does your team need to be trained or learn how to maximize Jira Service Desk or other Atlasssian tool efficiency? Message us about training!

Don’t know where to start? Get our expert opinion!